Frequently Asked Questions

Your content and layout should match.  However, monitors and desktop printers are not capable of printing accurate color representations. Monitors live in an RGB (Red, Green Blue) color space while print is in CMYK (4-Color Process). Desktop printers do not have the ability to reproduce tightly calibrated color standards. We are G7 Certified and use special calibration tools to keep all of our proofing devices and presses in sync.    

Anytime a file has been worked on and re-saved things can happen. Images can move, text can move there are an infinite amount of issues that could arise. Proofing is a critical step in the printing process.  

Definitely. We have a full staff of creative professionals that can work with you and help you build the project you envision.  

Any file from Adobe Creative Suite. PDF, MS Word, MS Publisher, MS Powerpoint, MS Excel & anything on the Google platform.

You can email your art to epp@4hatteras.com.  If you require a more secure connection you can request to use a FTP link. These links are a one-time use and expire after a short period of time. You can email epp@4hatteras.com and they will be happy to email you the link.  

When sending a TIFF, PDF or JPG use 300 DPI.  

Please allow up to two business days for your initial proof.  

The Pantone Matching System (PMS) is a standard color reproduction system used in the printing industry. The system was developed by a company called Pantone, Inc in the 1960’s. The system has standardized colors and each one is identified by a number and name. This allows more consistent color quality of printed pieces.  

The USPS first class mail option is the fastest option but it comes at a more expensive rate.  First class postage can be used for personal or business mail. The delivery time is around 1-3 days locally and 3-5 days nationally. The size and weight of the piece decide the cost of first class postage. Standard mail is typically known as “marketing mail” because it is primarily used for advertising and marketing. You can send anything that is not confidential via standard mail. Standard mail takes between 2-5 days to be delivered locally and up to 1-4 weeks nationally. 

Non-profit mail is also referred to as “bulk mail”. Non-profit organizations can receive postal discounts. This mail is treated the same as standard mail. The status of a non-profit alone does not necessarily make someone eligible for postal discounts. Always check with the eligibility guidelines on the USPS website.  

In all cases, postage must be paid in advance of your mailing going to the USPS. This is a widely accepted best practice of print and mail providers. We are required to pay the USPS for all of your postal charges when we deliver the mail to the USPS processing center.  

G7 is a method of color management used in the printing industry to achieve consistent and accurate color reproduction. The goal of G7 is to achieve predictable and repeatable print output that matches the original artwork. When you work with a G7-certified printer you can rest assured that your color will look accurate everytime you print. It reduces your time (and expense) performing in-person press checks.  

A matchprint proof is the “gold standard” of proofing methods in the printing industry. This will be the best representation of how your printed piece will look off of the press.